A laptop may move between an office, a home, a field location and a shared workspace. The important questions travel with it: which information may be accessed, how the device is managed and what the organization can do if it is lost or compromised.

RDA VISUAL GUIDE

Remote work carries four connected responsibilities

Agree the arrangement before a device leaves the office.

Remote work carries four connected responsibilities. Agree the arrangement before a device leaves the office.

Agree the access and the responsibility

Prefer a known, supported device for work that requires management controls. Define patching, encryption and key recovery, endpoint protection, screen locking and the method for remote access. Verify the controls rather than relying on the employee’s assumption that they are enabled.

For personal devices, document the permitted work, minimum protections, support limits, privacy boundaries and what can be removed when employment ends. A mobile application management arrangement may differ from full device management. Confirm the platform’s actual capabilities before promising selective removal.

NIST’s telework and BYOD guidance treats remote access, client devices and policy as connected responsibilities. A VPN can protect a network connection; it does not make an unmanaged or compromised device trustworthy.

Include the physical workplace

Discuss screens, printed records, shared devices, confidential conversations and storage at home. Use approved connections and service addresses. Provide an easy route to report a lost device or suspicious prompt, including when the person cannot reach their usual work account.

Test endpoint protection, identity and MFA and application permissions as part of the chosen arrangement. Link remote access to onboarding and offboarding, with an approved assignment and a verified removal when the need ends.

Review the paths used away from the office

A device can use different network paths at the office, at home and through a remote connection. Include IPv4 and IPv6 in the agreed access and protection arrangement. Check that the required services and intended restrictions hold when the working location or connection changes.

The VPN function, DNS and web filtering and endpoint management belong in the same review. Give gaps an owner and a follow-up date before an unplanned change interrupts work or leaves the support team unsure which path the device is using.

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