Somerville,
Massachusetts

Client technology can depend on systems at a local site, data center resources, cloud services and the connections between them. Those pieces need a common plan for responsibilities, access, information and ongoing support.

When data center resources are part of a client arrangement, we consider the service they support and its dependencies. The plan identifies which responsibilities RDA carries and where coordination with other providers is needed.

Infrastructure decisions belong alongside application requirements, connectivity, security, recovery and lifecycle planning. A location or a piece of equipment alone does not explain how the required work will continue.

We keep those decisions connected to the client's priorities, budget and service records so support and future changes can be understood together.