Built Through Change.
Serving Since 1992.
RDA started with software development and application support. As client needs changed, the work expanded into networks, public safety, municipal technology, cybersecurity, cloud, communications, lifecycle planning, and the broader responsibilities of an IT department.
SINCE
1992
From software development to a broader IT department
The work grew with our clients
In the 1990s, RDA was primarily a software-development company. We built, modified, integrated, and supported business applications. FoxPro was one part of that work, along with products and platforms such as SBT, FoxMed, and FoxDent. In healthcare, that meant supporting small hospitals, health centers, larger physician practices, and the workflows around the applications they depended on.
The same problem kept getting larger
Applications depended on computers. Computers depended on networks. Networks depended on servers, communications, security, vendors, facilities, budgets, and people. Over time, RDA's role naturally expanded from solving application problems to coordinating the complete technology environment.
Different technologies. A consistent purpose.
This is a working timeline for refinement. It is intended to show how the technology changed while RDA's role expanded around the needs of the organizations we support.
Software Development Roots
RDA begins as a software-development and application-support company.
- Custom business software and application development
- Accounting and line-of-business systems, including SBT
- Healthcare applications including FoxMed and FoxDent
- FoxPro as one development platform among the tools used
- Application support, reporting, integration, and problem solving
Software Meets Infrastructure
As applications become networked, supporting the software increasingly means supporting the environment underneath it.
- Windows and Novell environments
- Servers, workstations, cabling, and network infrastructure
- Application deployments and client/server systems
- More integration between software, data, and communications
Public Safety Begins
RDA's public-safety work begins, adding environments where reliability, communications, shared systems, and operational continuity are critical.
- Police and public-safety technology support
- Operational and multi-agency environments
- Communications, networks, applications, and field requirements
- Technology decisions tied directly to public safety operations
Integration Becomes the Work
Technology becomes less about one product and more about making many products, vendors, locations, and processes work together.
- Business-system integration and data movement
- Broader server, network, workstation, and application support
- Vendor coordination and complex troubleshooting
- Growing emphasis on documentation, continuity, and lifecycle
Municipal Technology Expands
Municipal government becomes a larger part of RDA's work, bringing together departments, public-service missions, budgets, regulations, vendors, and long planning cycles.
- Town government and department technology
- Budgeting, lifecycle planning, projects, and procurement
- Cybersecurity, policy, compliance, and continuity
- Coordination across municipal, public-safety, and regional systems
A Connected IT Operating Model
RDA now works with or as the IT department across Management, Software, and Network — still solving the gaps between systems and organizations.
- Cybersecurity, identity, cloud, backup, monitoring, and communications
- Service Matrix, workflow, controls, evidence, lifecycle, and budgeting
- Municipal and multi-jurisdictional public safety
- Manufacturing, production, transportation, utilities, and construction
- Automation and AI as another technology layer to manage responsibly
The technology changed. The approach didn't.
Products come and go. Platforms change. Organizations grow. The underlying RDA approach has remained remarkably consistent.
Understand the organization
Learn how the people work, what the organization is trying to accomplish, what can go wrong, and what constraints actually matter.
People and process firstConnect the pieces
Bring applications, data, infrastructure, vendors, communications, and process together instead of treating them as isolated products.
Integrated by designStay involved long term
Support, document, improve, budget, replace, and adapt as the organization and the technology continue to change.
A partner for what comes nextWhere we've worked
Different industries, different systems, and different regulatory pressures — but the same need to make technology support the actual work.
Healthcare
Hospitals, health centers, medical and dental practices, and specialized line-of-business applications.
Municipal Government
Administration, departments, planning, budgeting, public service, and compliance.
Public Safety
Police, fire, EMS, 911, communications, and multi-jurisdictional environments.
Manufacturing & Production
Production systems, operational continuity, facilities, and supporting infrastructure.
Transportation
Operational systems, communications, facilities, field technology, and mobility.
Water & Utilities
Critical systems, continuity, operational technology, security, and lifecycle.
Construction
Projects, facilities, field operations, plans, data, communications, and coordination.
Business Applications
Custom development, accounting, line-of-business applications, integration, reporting, and automation.
History explains the model we use today.
Management, Software, and Network are not three unrelated service categories. They reflect how RDA's work expanded over more than three decades: applications led to infrastructure; infrastructure led to broader operations; broader operations required management, security, compliance, lifecycle planning, and evidence. The current operating model connects all of it.