Management · User Management

Privileged account governance

Ownership, approval and review of administrative accounts and sensitive access across the services in scope.

Features and benefits

FeaturePractical benefit
Named administrative ownershipConnects elevated authority to an accountable person or controlled service identity.
Least privilege and separationLimits administrative access to approved responsibilities and distinct working roles.
Review and removalTracks expiry, emergency use and removal of unnecessary privilege.

Evidence to retain

  • Privileged-account inventory, role scope and approval
  • Available administrative activity and review decisions
  • Access-removal, emergency-use and exception-resolution tests

The operating check

Select a privileged account, verify its owner and approved role, inspect a sampled use and confirm that unnecessary access can be removed.

Follow the RDA workflow
RDA VISUAL GUIDE

Privileged account governance

Connect the service function to its practical benefit and a checked operating result.

Privileged account governance. Connect the service function to its practical benefit and a checked operating result.

Requirements → deployment → operation → validation

Document library

Requirements and security baseline

Privileged account governance Requirements and security baseline

Baseline alignment. Credential ownership, controlled access and recovery safeguards aligned with the agreed CIS IG. CIS IGs

  • Named administrative ownership: scope, supported systems and accountable owners
  • Least privilege and separation: approved settings, access and dependencies
  • Review and removal: acceptance criteria, retention and exceptions
Deployment and control mapping

Privileged account governance Deployment and control mapping

  • Scope and ownership: Ownership, approval and review of administrative accounts and sensitive access across the services in scope.
  • Approved rollout and acceptance: Controlled pilot covering named administrative ownership and least privilege and separation; acceptance test: select a privileged account, verify its owner and approved role, inspect a sampled use and confirm that unnecessary access can be removed.
  • Applicable requirements mapped to configuration, validation evidence and approved exceptions
Client and user guide

Privileged account governance Client and user guide

  • Using named administrative ownership within the approved service scope
  • Recognizing failures and reporting a support request
  • User responsibilities, access limits and service acceptance
Technician training outline

Privileged account governance Technician training outline

  • Named administrative ownership: records, configuration and diagnostic checks
  • Least privilege and separation: authorized administration and exception handling
  • Review and removal: validation, evidence and service handoff
RDA technician workflow

Privileged account governance RDA technician workflow

  • Identify and assess the requirement; plan the scope, accountable owner and required approvals
  • Implement and verify: Select a privileged account, verify its owner and approved role, inspect a sampled use and confirm that unnecessary access can be removed.
  • Document the configuration and result; hand off operation, review exceptions and plan lifecycle changes
Portal and access training

Privileged account governance Portal and access training

  • Named operators, role boundaries and multifactor access where supported
  • Service identities, protected credentials and emergency access
  • Access approval, periodic review and removal
Training module template

Privileged account governance Training module template

  • Learning objectives and prerequisites: named administrative ownership: records, configuration and diagnostic checks
  • Authorized practical exercise: Select a privileged account, verify its owner and approved role, inspect a sampled use and confirm that unnecessary access can be removed.
  • Knowledge check, observed result and instructor or responsible-owner sign-off
Basic installation and acceptance

Privileged account governance Basic installation and acceptance

  • Approved platform, owner, permissions and prerequisite checks
  • Controlled pilot covering named administrative ownership and least privilege and separation
  • Acceptance test: Select a privileged account, verify its owner and approved role, inspect a sampled use and confirm that unnecessary access can be removed.
Advanced deployment and changes

Privileged account governance Advanced deployment and changes

  • Extend named administrative ownership to additional approved scope
  • Change least privilege and separation with impact review and rollback
  • Validate review and removal after an approved change
Technical configuration and integrations

Privileged account governance Technical configuration and integrations

  • Named administrative ownership: configuration and dependency records
  • Least privilege and separation: supported interfaces and permission boundaries
  • Review and removal: diagnostic collection, retention and evidence export
Operational audit and checklist

Privileged account governance Operational audit and checklist

  • Coverage and operating checks: named administrative ownership: coverage, health and unresolved exceptions
  • Evidence sample: privileged-account inventory, role scope and approval; access-removal, emergency-use and exception-resolution tests
  • Review date and owner; pass or fail, exceptions, corrective action and retest evidence
Tabletop exercises

Privileged account governance Tabletop exercises

  • A required dependency or responsible provider becomes unavailable
  • An access or configuration change interrupts the service
  • Reported success conflicts with the observed business result
Response playbook

Privileged account governance Response playbook

  • Assess the affected scope, evidence and business impact
  • Authorize corrective action, escalation or rollback
  • Verify service recovery, retain evidence and update the baseline
Operational runbooks

Privileged account governance Operational runbooks

  • Validate named administrative ownership against the approved design
  • Investigate a failure affecting least privilege and separation
  • Collect review and removal evidence and confirm service acceptance
Evaluation and lifecycle review

Privileged account governance Evaluation and lifecycle review

Selection and fit. Compare viable options against the business need, security requirements, existing systems and full operating cost. Record the reasons for the selection, the tradeoffs accepted and the conditions that would prompt a different choice.

Keeping the choice current. Follow supplier notices between scheduled reviews and reassess before renewal or a material change. Check ownership changes, renamed or retired products, subscription and licensing terms, pricing, capabilities and support commitments. Record the effect on security, data handling, integrations and service continuity. Assign an owner to approve adjustments or plan a transition, including data export and removal of access.

  • Measured service outcome and practical acceptance results
  • Supported scope, access, evidence availability and dependencies
  • Licensing or provider terms, maintenance effort and lifecycle cost