Cloud identity and access administration

Cloud identity and access administration Requirements and security baseline

Baseline alignment. Identity lifecycle and access safeguards selected for the agreed CIS IG. CIS IGs

• User and group administration: scope, supported systems and accountable owners
• Application access and single sign-on: approved settings, access and dependencies
• Privileged access and audit review: acceptance criteria, retention and exceptions

Cloud identity and access administration Deployment and control mapping

• Scope and ownership: Cloud identities, application access and administrative roles with accountable lifecycle management.
• Approved rollout and acceptance: Controlled pilot covering user and group administration and application access and single sign-on; acceptance test: trace a test user from approved assignment to application access, then remove the assignment and confirm access ends as intended.
• Applicable requirements mapped to configuration, validation evidence and approved exceptions

Cloud identity and access administration Client and user guide

• Using user and group administration within the approved service scope
• Recognizing failures and reporting a support request
• User responsibilities, access limits and service acceptance

Cloud identity and access administration Technician training outline

• User and group administration: records, configuration and diagnostic checks
• Application access and single sign-on: authorized administration and exception handling
• Privileged access and audit review: validation, evidence and service handoff

Cloud identity and access administration RDA technician workflow

• Identify and assess the requirement; plan the scope, accountable owner and required approvals
• Implement and verify: Trace a test user from approved assignment to application access, then remove the assignment and confirm access ends as intended.
• Document the configuration and result; hand off operation, review exceptions and plan lifecycle changes

Cloud identity and access administration Portal and access training

• Named operators, role boundaries and multifactor access where supported
• Service identities, protected credentials and emergency access
• Access approval, periodic review and removal

Cloud identity and access administration Training module template

• Learning objectives and prerequisites: user and group administration: records, configuration and diagnostic checks
• Authorized practical exercise: Trace a test user from approved assignment to application access, then remove the assignment and confirm access ends as intended.
• Knowledge check, observed result and instructor or responsible-owner sign-off

Cloud identity and access administration Basic installation and acceptance

• Approved platform, owner, permissions and prerequisite checks
• Controlled pilot covering user and group administration and application access and single sign-on
• Acceptance test: Trace a test user from approved assignment to application access, then remove the assignment and confirm access ends as intended.

Cloud identity and access administration Advanced deployment and changes

• Extend user and group administration to additional approved scope
• Change application access and single sign-on with impact review and rollback
• Validate privileged access and audit review after an approved change

Cloud identity and access administration Technical configuration and integrations

• User and group administration: configuration and dependency records
• Application access and single sign-on: supported interfaces and permission boundaries
• Privileged access and audit review: diagnostic collection, retention and evidence export

Cloud identity and access administration Operational audit and checklist

• Coverage and operating checks: user and group administration: coverage, health and unresolved exceptions
• Evidence sample: identity, group, application and role assignments; joiner, role-change and access-removal tests
• Review date and owner; pass or fail, exceptions, corrective action and retest evidence

Cloud identity and access administration Tabletop exercises

• A required dependency or responsible provider becomes unavailable
• An access or configuration change interrupts the service
• Reported success conflicts with the observed business result

Cloud identity and access administration Response playbook

• Assess the affected scope, evidence and business impact
• Authorize corrective action, escalation or rollback
• Verify service recovery, retain evidence and update the baseline

Cloud identity and access administration Operational runbooks

• Validate user and group administration against the approved design
• Investigate a failure affecting application access and single sign-on
• Collect privileged access and audit review evidence and confirm service acceptance

Cloud identity and access administration Evaluation and lifecycle review

Selection and fit. Compare viable options against the business need, security requirements, existing systems and full operating cost. Record the reasons for the selection, the tradeoffs accepted and the conditions that would prompt a different choice.

Keeping the choice current. Follow supplier notices between scheduled reviews and reassess before renewal or a material change. Check ownership changes, renamed or retired products, subscription and licensing terms, pricing, capabilities and support commitments. Record the effect on security, data handling, integrations and service continuity. Assign an owner to approve adjustments or plan a transition, including data export and removal of access.

• Measured service outcome and practical acceptance results
• Supported scope, access, evidence availability and dependencies
• Licensing or provider terms, maintenance effort and lifecycle cost