Management · User Management
External identity federation
Sign-in through an approved external identity provider, with application trust, identity assurance and recovery responsibilities defined.
Features and benefits
| Feature | Practical benefit |
|---|---|
| Federated sign-in | Lets a relying application accept an identity through an established trust relationship. |
| Identity and assurance requirements | Connects the application to the permitted identity attributes and assurance level. |
| Recovery and exception handling | Defines which organization resolves failed sign-in, account recovery and access disputes. |
External identity federation
Connect the service function to its practical benefit and a checked operating result.
Requirements → deployment → operation → validation
Document library
Requirements and security baseline
External identity federation Requirements and security baseline
Baseline alignment. Identity lifecycle and access safeguards selected for the agreed CIS IG. CIS IGs
- Federated sign-in: scope, supported systems and accountable owners
- Identity and assurance requirements: approved settings, access and dependencies
- Recovery and exception handling: acceptance criteria, retention and exceptions
Deployment and control mapping
External identity federation Deployment and control mapping
- Scope and ownership: Sign-in through an approved external identity provider, with application trust, identity assurance and recovery responsibilities defined.
- Approved rollout and acceptance: Controlled pilot covering federated sign-in and identity and assurance requirements; acceptance test: sign in to the intended application with an approved identity, verify an unauthorized case is denied and confirm the account-recovery handoff.
- Applicable requirements mapped to configuration, validation evidence and approved exceptions
Client and user guide
External identity federation Client and user guide
- Using federated sign-in within the approved service scope
- Recognizing failures and reporting a support request
- User responsibilities, access limits and service acceptance
Technician training outline
External identity federation Technician training outline
- Federated sign-in: records, configuration and diagnostic checks
- Identity and assurance requirements: authorized administration and exception handling
- Recovery and exception handling: validation, evidence and service handoff
RDA technician workflow
External identity federation RDA technician workflow
- Identify and assess the requirement; plan the scope, accountable owner and required approvals
- Implement and verify: Sign in to the intended application with an approved identity, verify an unauthorized case is denied and confirm the account-recovery handoff.
- Document the configuration and result; hand off operation, review exceptions and plan lifecycle changes
Portal and access training
External identity federation Portal and access training
- Named operators, role boundaries and multifactor access where supported
- Service identities, protected credentials and emergency access
- Access approval, periodic review and removal
Training module template
External identity federation Training module template
- Learning objectives and prerequisites: federated sign-in: records, configuration and diagnostic checks
- Authorized practical exercise: Sign in to the intended application with an approved identity, verify an unauthorized case is denied and confirm the account-recovery handoff.
- Knowledge check, observed result and instructor or responsible-owner sign-off
Basic installation and acceptance
External identity federation Basic installation and acceptance
- Approved platform, owner, permissions and prerequisite checks
- Controlled pilot covering federated sign-in and identity and assurance requirements
- Acceptance test: Sign in to the intended application with an approved identity, verify an unauthorized case is denied and confirm the account-recovery handoff.
Advanced deployment and changes
External identity federation Advanced deployment and changes
- Extend federated sign-in to additional approved scope
- Change identity and assurance requirements with impact review and rollback
- Validate recovery and exception handling after an approved change
Technical configuration and integrations
External identity federation Technical configuration and integrations
- Federated sign-in: configuration and dependency records
- Identity and assurance requirements: supported interfaces and permission boundaries
- Recovery and exception handling: diagnostic collection, retention and evidence export
Operational audit and checklist
External identity federation Operational audit and checklist
- Coverage and operating checks: federated sign-in: coverage, health and unresolved exceptions
- Evidence sample: relying-application trust, attribute and assurance configuration; successful, denied and recovery-path tests
- Review date and owner; pass or fail, exceptions, corrective action and retest evidence
Tabletop exercises
External identity federation Tabletop exercises
- A required dependency or responsible provider becomes unavailable
- An access or configuration change interrupts the service
- Reported success conflicts with the observed business result
Response playbook
External identity federation Response playbook
- Assess the affected scope, evidence and business impact
- Authorize corrective action, escalation or rollback
- Verify service recovery, retain evidence and update the baseline
Operational runbooks
External identity federation Operational runbooks
- Validate federated sign-in against the approved design
- Investigate a failure affecting identity and assurance requirements
- Collect recovery and exception handling evidence and confirm service acceptance
Evaluation and lifecycle review
External identity federation Evaluation and lifecycle review
Selection and fit. Compare viable options against the business need, security requirements, existing systems and full operating cost. Record the reasons for the selection, the tradeoffs accepted and the conditions that would prompt a different choice.
Keeping the choice current. Follow supplier notices between scheduled reviews and reassess before renewal or a material change. Check ownership changes, renamed or retired products, subscription and licensing terms, pricing, capabilities and support commitments. Record the effect on security, data handling, integrations and service continuity. Assign an owner to approve adjustments or plan a transition, including data export and removal of access.
- Measured service outcome and practical acceptance results
- Supported scope, access, evidence availability and dependencies
- Licensing or provider terms, maintenance effort and lifecycle cost