Management · Security Management

Sender domain authentication

Public domain authorization and message-signing policies that help receiving systems evaluate mail claiming to use the organization’s domains.

Features and benefits

FeaturePractical benefit
Authorized sending sourcesDocuments which services may send mail for an approved domain.
Message signing and alignmentSupports receiver checks that connect a message to the intended sending domain.
Policy and aggregate reportingHelps owners identify legitimate sources, authentication failures and an appropriate enforcement decision.

Evidence to retain

  • Approved sending-source inventory and public authentication records
  • Message-header authentication results and available aggregate reports
  • Authorized-sender, unauthorized-source and policy-change tests

The operating check

Send from each representative authorized source, inspect authentication and alignment and investigate unexpected sources before tightening enforcement.

Follow the RDA workflow
RDA VISUAL GUIDE

Sender domain authentication

Connect the service function to its practical benefit and a checked operating result.

Sender domain authentication. Connect the service function to its practical benefit and a checked operating result.

Requirements → deployment → operation → validation

Document library

Requirements and security baseline

Sender domain authentication Requirements and security baseline

Baseline alignment. Email and web protection safeguards selected for the agreed CIS IG. CIS IGs

  • Authorized sending sources: scope, supported systems and accountable owners
  • Message signing and alignment: approved settings, access and dependencies
  • Policy and aggregate reporting: acceptance criteria, retention and exceptions
Deployment and control mapping

Sender domain authentication Deployment and control mapping

  • Scope and ownership: Public domain authorization and message-signing policies that help receiving systems evaluate mail claiming to use the organization’s domains.
  • Approved rollout and acceptance: Controlled pilot covering authorized sending sources and message signing and alignment; acceptance test: send from each representative authorized source, inspect authentication and alignment and investigate unexpected sources before tightening enforcement.
  • Applicable requirements mapped to configuration, validation evidence and approved exceptions
Client and user guide

Sender domain authentication Client and user guide

  • Using authorized sending sources within the approved service scope
  • Recognizing failures and reporting a support request
  • User responsibilities, access limits and service acceptance
Technician training outline

Sender domain authentication Technician training outline

  • Authorized sending sources: records, configuration and diagnostic checks
  • Message signing and alignment: authorized administration and exception handling
  • Policy and aggregate reporting: validation, evidence and service handoff
RDA technician workflow

Sender domain authentication RDA technician workflow

  • Identify and assess the requirement; plan the scope, accountable owner and required approvals
  • Implement and verify: Send from each representative authorized source, inspect authentication and alignment and investigate unexpected sources before tightening enforcement.
  • Document the configuration and result; hand off operation, review exceptions and plan lifecycle changes
Portal and access training

Sender domain authentication Portal and access training

  • Named operators, role boundaries and multifactor access where supported
  • Service identities, protected credentials and emergency access
  • Access approval, periodic review and removal
Training module template

Sender domain authentication Training module template

  • Learning objectives and prerequisites: authorized sending sources: records, configuration and diagnostic checks
  • Authorized practical exercise: Send from each representative authorized source, inspect authentication and alignment and investigate unexpected sources before tightening enforcement.
  • Knowledge check, observed result and instructor or responsible-owner sign-off
Basic installation and acceptance

Sender domain authentication Basic installation and acceptance

  • Approved platform, owner, permissions and prerequisite checks
  • Controlled pilot covering authorized sending sources and message signing and alignment
  • Acceptance test: Send from each representative authorized source, inspect authentication and alignment and investigate unexpected sources before tightening enforcement.
Advanced deployment and changes

Sender domain authentication Advanced deployment and changes

  • Extend authorized sending sources to additional approved scope
  • Change message signing and alignment with impact review and rollback
  • Validate policy and aggregate reporting after an approved change
Technical configuration and integrations

Sender domain authentication Technical configuration and integrations

  • Authorized sending sources: configuration and dependency records
  • Message signing and alignment: supported interfaces and permission boundaries
  • Policy and aggregate reporting: diagnostic collection, retention and evidence export
Operational audit and checklist

Sender domain authentication Operational audit and checklist

  • Coverage and operating checks: authorized sending sources: coverage, health and unresolved exceptions
  • Evidence sample: approved sending-source inventory and public authentication records; authorized-sender, unauthorized-source and policy-change tests
  • Review date and owner; pass or fail, exceptions, corrective action and retest evidence
Tabletop exercises

Sender domain authentication Tabletop exercises

  • A required dependency or responsible provider becomes unavailable
  • An access or configuration change interrupts the service
  • Reported success conflicts with the observed business result
Response playbook

Sender domain authentication Response playbook

  • Assess the affected scope, evidence and business impact
  • Authorize corrective action, escalation or rollback
  • Verify service recovery, retain evidence and update the baseline
Operational runbooks

Sender domain authentication Operational runbooks

  • Validate authorized sending sources against the approved design
  • Investigate a failure affecting message signing and alignment
  • Collect policy and aggregate reporting evidence and confirm service acceptance
Evaluation and lifecycle review

Sender domain authentication Evaluation and lifecycle review

Selection and fit. Compare viable options against the business need, security requirements, existing systems and full operating cost. Record the reasons for the selection, the tradeoffs accepted and the conditions that would prompt a different choice.

Keeping the choice current. Follow supplier notices between scheduled reviews and reassess before renewal or a material change. Check ownership changes, renamed or retired products, subscription and licensing terms, pricing, capabilities and support commitments. Record the effect on security, data handling, integrations and service continuity. Assign an owner to approve adjustments or plan a transition, including data export and removal of access.

  • Measured service outcome and practical acceptance results
  • Supported scope, access, evidence availability and dependencies
  • Licensing or provider terms, maintenance effort and lifecycle cost