Management · Security Management

Certificate issuance and authentication

Certificate issuance, renewal, trust and revocation for the internal services and access methods in scope.

Features and benefits

FeaturePractical benefit
Managed certificate issuanceConnects trusted certificates to approved identities, devices or services.
Certificate-based authenticationSupports permitted network or remote-access methods when the relying service is configured.
Renewal and revocationMaintains trust through certificate expiry, replacement and access removal.

Evidence to retain

  • Issuing hierarchy, templates, permissions and trust configuration
  • Issuance, renewal and revocation records
  • Successful and denied authentication tests with certificate status validation

The operating check

Issue an approved test certificate, authenticate to the intended service, then revoke or expire it and confirm the intended rejection.

Follow the RDA workflow
RDA VISUAL GUIDE

Certificate issuance and authentication

Connect the service function to its practical benefit and a checked operating result.

Certificate issuance and authentication. Connect the service function to its practical benefit and a checked operating result.

Requirements → deployment → operation → validation

Document library

Requirements and security baseline

Certificate issuance and authentication Requirements and security baseline

Baseline alignment. Authentication and network access safeguards selected for the agreed CIS IG. CIS IGs

  • Managed certificate issuance: scope, supported systems and accountable owners
  • Certificate-based authentication: approved settings, access and dependencies
  • Renewal and revocation: acceptance criteria, retention and exceptions
Deployment and control mapping

Certificate issuance and authentication Deployment and control mapping

  • Scope and ownership: Certificate issuance, renewal, trust and revocation for the internal services and access methods in scope.
  • Approved rollout and acceptance: Controlled pilot covering managed certificate issuance and certificate-based authentication; acceptance test: issue an approved test certificate, authenticate to the intended service, then revoke or expire it and confirm the intended rejection.
  • Applicable requirements mapped to configuration, validation evidence and approved exceptions
Client and user guide

Certificate issuance and authentication Client and user guide

  • Using managed certificate issuance within the approved service scope
  • Recognizing failures and reporting a support request
  • User responsibilities, access limits and service acceptance
Technician training outline

Certificate issuance and authentication Technician training outline

  • Managed certificate issuance: records, configuration and diagnostic checks
  • Certificate-based authentication: authorized administration and exception handling
  • Renewal and revocation: validation, evidence and service handoff
RDA technician workflow

Certificate issuance and authentication RDA technician workflow

  • Identify and assess the requirement; plan the scope, accountable owner and required approvals
  • Implement and verify: Issue an approved test certificate, authenticate to the intended service, then revoke or expire it and confirm the intended rejection.
  • Document the configuration and result; hand off operation, review exceptions and plan lifecycle changes
Portal and access training

Certificate issuance and authentication Portal and access training

  • Named operators, role boundaries and multifactor access where supported
  • Service identities, protected credentials and emergency access
  • Access approval, periodic review and removal
Training module template

Certificate issuance and authentication Training module template

  • Learning objectives and prerequisites: managed certificate issuance: records, configuration and diagnostic checks
  • Authorized practical exercise: Issue an approved test certificate, authenticate to the intended service, then revoke or expire it and confirm the intended rejection.
  • Knowledge check, observed result and instructor or responsible-owner sign-off
Basic installation and acceptance

Certificate issuance and authentication Basic installation and acceptance

  • Approved platform, owner, permissions and prerequisite checks
  • Controlled pilot covering managed certificate issuance and certificate-based authentication
  • Acceptance test: Issue an approved test certificate, authenticate to the intended service, then revoke or expire it and confirm the intended rejection.
Advanced deployment and changes

Certificate issuance and authentication Advanced deployment and changes

  • Extend managed certificate issuance to additional approved scope
  • Change certificate-based authentication with impact review and rollback
  • Validate renewal and revocation after an approved change
Technical configuration and integrations

Certificate issuance and authentication Technical configuration and integrations

  • Managed certificate issuance: configuration and dependency records
  • Certificate-based authentication: supported interfaces and permission boundaries
  • Renewal and revocation: diagnostic collection, retention and evidence export
Operational audit and checklist

Certificate issuance and authentication Operational audit and checklist

  • Coverage and operating checks: managed certificate issuance: coverage, health and unresolved exceptions
  • Evidence sample: issuing hierarchy, templates, permissions and trust configuration; successful and denied authentication tests with certificate status validation
  • Review date and owner; pass or fail, exceptions, corrective action and retest evidence
Tabletop exercises

Certificate issuance and authentication Tabletop exercises

  • A required dependency or responsible provider becomes unavailable
  • An access or configuration change interrupts the service
  • Reported success conflicts with the observed business result
Response playbook

Certificate issuance and authentication Response playbook

  • Assess the affected scope, evidence and business impact
  • Authorize corrective action, escalation or rollback
  • Verify service recovery, retain evidence and update the baseline
Operational runbooks

Certificate issuance and authentication Operational runbooks

  • Validate managed certificate issuance against the approved design
  • Investigate a failure affecting certificate-based authentication
  • Collect renewal and revocation evidence and confirm service acceptance
Evaluation and lifecycle review

Certificate issuance and authentication Evaluation and lifecycle review

Selection and fit. Compare viable options against the business need, security requirements, existing systems and full operating cost. Record the reasons for the selection, the tradeoffs accepted and the conditions that would prompt a different choice.

Keeping the choice current. Follow supplier notices between scheduled reviews and reassess before renewal or a material change. Check ownership changes, renamed or retired products, subscription and licensing terms, pricing, capabilities and support commitments. Record the effect on security, data handling, integrations and service continuity. Assign an owner to approve adjustments or plan a transition, including data export and removal of access.

  • Measured service outcome and practical acceptance results
  • Supported scope, access, evidence availability and dependencies
  • Licensing or provider terms, maintenance effort and lifecycle cost